Privacy Policy

APPLICABLE LAW AND RESOLUTION OF DISPUTES

These General Terms and Conditions are governed and subject to French law. They are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.

The Customer is informed that he may in any case resort to any alternative method of dispute resolution (conciliation, for example) in the event of a dispute. The Customer is informed that he can in any case resort to conventional mediation, in particular with the Consumer Mediation Commission (Consom. C. Art. L. 534-7) or with sectoral mediation bodies existing.

In the absence of an amicable solution within fifteen (15) days, any dispute relating to the existence, validity, interpretation, execution and realization of these presents CGV (or any of its clauses) will be under the exclusive jurisdiction of the courts within the jurisdiction of the Seller's head office where the plaintiff may seize at his choice, in addition to the jurisdiction of the place where the defendant resides: the jurisdiction of the place of the actual delivery of the thing or place of the execution of the service provision according to Art. 46 of the Code of Civil Procedure.

PRE-CONTRACTUAL INFORMATION – CUSTOMER ACCEPTANCE

The Customer acknowledges having been informed, prior to placing his Order or subscribing to his Subscription, in a readable and understandable manner, of these General Terms and Conditions and all information and information referred to in articles L. 111-1 to L. 111-7 of the Consumer Code, and in particular:
(i) the essential characteristics of the Service, takes into account taking into account the communication medium used and the Service concerned;
(ii) the price of the Services and related costs (delivery, for example);
(iii) in the absence of immediate execution of the contract, the date or deadline by which the Seller undertakes to deliver the Service;
(iv) the information relating to the identity of the Seller, its postal, telephone and electronic contact details, and its activities, if they do not emerge from the context;
(v) information relating to legal and contractual guarantees and their terms of implementation implemented;
(vi) the functionalities of the digital content and, where applicable, its interoperability;
(vii) the possibility to resort to the courts legally competent;
(viii) information relating to the right of withdrawal, the costs of returning the Products, the terms of termination and other important contractual conditions.

The fact for a natural (or legal) person to order Services from the Seller implies full and complete adherence and acceptance of these General Terms and Conditions, which is expressly recognized by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

COMPUTERS AND FREEDOMS AND COOKIES

In application of Law No. 78-17 of January 6, 1978, it is recalled that the personal data requested from the Customer are necessary for the processing of their Order and for the establishment of invoices, as well as for the management of Orders, to provide the personalization service and for commercial relations between the parties. This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of Orders. This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations and to allow the Seller to improve and personalize the services offered and the information sent.

The processing of information communicated via the Site has been declared to the CNIL.

The Customer has, in accordance with national and European regulations in force, a right of permanent access, modification, rectification and opposition with regard to information concerning him . This right can be exercised by writing to contact@aprileleven.fr, indicating their surnames, first names, address e-mail and customer reference in order to exercise these various rights.

The Site uses cookies. These are small text files saved on the User's hard drive. The data collected is intended for the use of the Seller. They are necessary for the processing and management of the Customer's Orders and Subscriptions as well as for commercial relations between the Seller and the User. They also allow the Seller to provide the User with personalized services and to improve the relevance of the information offered to them. Most cookies are intended to enable or facilitate the User's navigation and are necessary for the operation of the Seller's online store.

The use of cookies, own or third parties, which are not necessary for the operation of the Site requires express consent from the User. The User can express consent or object to the use of cookies according to the terms indicated on the Site. The User can deactivate cookies or delete them using their browser options.

19. CONTACT AND IDENTITY OF THE SELLER

Any questions regarding an Order or Subscription should be sent by email to contact@aprileleven.fr. For any questions or points not expressly mentioned, the Customer can also send a letter to April Eleven, 57bis avenue jean lartigau 40130 Capbreton. In the event of a complaint, the Customer must send a letter by registered letter with acknowledgment of receipt, accompanied by a copy of a valid identity document, to the address indicated.