Terms of service

General Terms and Conditions of Sale and Use
Last updated: 05/12/2024

Welcome to www.aprileleven.fr, the official website of the April Eleven brand, specializing in wooden decorations for children's rooms and baby gifts. By using our site, you agree to these General Terms and Conditions of Sale and Use. We encourage you to read them carefully before purchasing or using our services.

1. Company Overview

April Eleven is a French brand, headquartered in [address]. We design and market handcrafted and personalized products to meet the needs of parents and children.

2. Products and Orders

  • All products presented on the site are described as accurately as possible. Photos are not contractually binding.
  • Orders are validated once payment has been received. April Eleven reserves the right to refuse any order in the event of a dispute with a customer or product unavailability.

3. Prices and Payment

  • Prices are shown in euros, all taxes included. Shipping costs are added at the time of ordering.
  • Payments are secure through our partners (e.g., PayPal, Stripe).

4. Delivery

  • April Eleven delivers to France and certain European countries. Delivery times are approximate and depend on the carrier.
  • In the event of a delay or delivery issue, please contact our customer service.

5. Returns and Complaints

  • In accordance with the law, you have 14 days to exercise your right of withdrawal. Personalized items are non-refundable.
  • Returns must be sent in their original condition, with proof of purchase, to the address provided by our customer service.

6. Intellectual Property

  • All content (text, images, logos) on www.aprileleven.fr is the exclusive property of April Eleven. Any reproduction is strictly prohibited without prior authorization.

7. Personal Data

  • The information collected on our site is used solely for order processing and commercial communications. In accordance with the GDPR, you have the right to access, modify, and delete your data.

8. Use of the Site

  • Access to and use of the site are reserved for personal purposes. Any fraudulent or illegal use may result in prosecution.

9. Modification of the Terms

  • April Eleven reserves the right to modify these terms at any time. The applicable terms are those in effect on the date of the order.

10. Contact

For any questions or requests, please contact us at:
Email: contact@aprileleven.fr

By placing an order on www.aprileleven.fr, you acknowledge that you have read and accepted these terms and conditions. Thank you for your trust and enjoy your visit!